Last updated: September 2026

1. Data controller

The person responsible for processing personal data collected through this website is:

Data controller: David García Carrillo
Trade name: CHAKRAM
NIF: 23013656V
Contact address: Uranio, número 45. Málaga. Spain
Email: chakram.move.balance@gmail.com
Website: https://www.chakram.es

CHAKRAM is currently a trade name and not a separately incorporated company.

2. Personal data we collect

When a visitor uses the contact form, CHAKRAM may collect the following information:

• Name.
• Hotel or organisation.
• Professional role.
• Professional email address.
• Location.
• Context or type of collaboration.
• Information voluntarily included in the message.

Technical information may also be processed through essential website functions, cookie settings, analytics, embedded videos or translation services, depending on the visitor’s choices.

Visitors should not submit health information, identification documents, financial information or other sensitive personal data through the contact form.

3. Purpose of processing

Personal data submitted through the contact form is used exclusively to:

• Receive and respond to enquiries.
• Understand the organisation, group, venue and context described by the visitor.
• Evaluate whether a CHAKRAM pilot or collaboration may be suitable.
• Arrange a conversation when requested.
• Manage any pre-contractual or subsequent professional relationship.

The information will not be used to send newsletters or automated marketing communications without separate consent.

CHAKRAM does not make automated decisions or create profiles based on the information submitted.

4. Legal basis

The legal basis for processing contact-form data is the consent provided by the visitor when submitting the enquiry.

Where the visitor requests information about a possible service or collaboration, processing may also be necessary to take pre-contractual steps at the visitor’s request.

Consent may be withdrawn at any time, without affecting processing carried out before withdrawal.

5. Required information

Fields marked with an asterisk are required because they are necessary to understand and respond to the enquiry.

If the required information is not provided, CHAKRAM may be unable to process or respond to the request.

6. Data recipients and service providers

Personal data is not sold.

Access may be provided only to technology suppliers required to operate the website and communications, including:

• IONOS, as website, hosting and form-service provider.
• The email service used to receive and respond to enquiries.
• Other technology providers where their services are actively used or authorised by the visitor.

If the visitor chooses to use WhatsApp, YouTube, Instagram, translation tools or other external services, those providers will process data according to their own privacy policies.

7. International data transfers

Some third-party technology providers may process information outside the European Economic Area.

Where required, embedded videos, translation functions, analytics or similar non-essential services are activated only after the visitor makes the corresponding choice through the website’s privacy settings.

Visitors should consult the privacy information provided by each external service.

8. Data retention

Information submitted through the contact form will be retained for the time necessary to respond to and manage the enquiry.

If no professional relationship begins, the information will normally be deleted or securely removed no later than 12 months after the last relevant interaction, unless its retention is necessary to address a legal claim or comply with an applicable obligation.

If a professional or contractual relationship begins, relevant information may be retained for the periods required by applicable legal, accounting or contractual obligations.

9. Data protection rights

Visitors may request:

• Access to their personal data.
• Correction of inaccurate information.
• Deletion of their data.
• Restriction of processing.
• Objection to processing where applicable.
• Data portability where applicable.
• Withdrawal of consent.

Requests may be sent to:

chakram.move.balance@gmail.com

The person making the request may be asked to provide sufficient information to verify their identity.

Visitors also have the right to lodge a complaint with the Spanish Data Protection Agency:

https://www.aepd.es

10. Security

Reasonable technical and organisational measures are applied to protect personal data against unauthorised access, loss, alteration or disclosure.

Nevertheless, no internet-based system can guarantee absolute security.

11. Third-party content

The website may include YouTube videos and links to WhatsApp, Instagram or other external services.

Interaction with these services is subject to their own terms and privacy policies. CHAKRAM does not control how those providers process information after the visitor accesses their platforms.

12. Cookies and privacy settings

The website uses a privacy-management system that allows visitors to accept, reject or configure non-essential technologies.

Visitors may change or withdraw their choices through the privacy-settings control available on the website.

13. Changes to this Privacy Policy

This Privacy Policy may be updated when the website, its services, its technology providers or applicable legal requirements change.

The current version will always be published on this page, together with its latest update date.